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For assistance with orders, delivery, returns, sizing, or product care, send us a message and our team will respond as soon as possible.
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Frequently Asked Questions
Essential information for a considered RICHBOY BAY BARO experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation with tracking details. You can also visit Order Tracking for updates.
Can I change my order?
Contact Customer Care as soon as possible. We will do our best to assist before your order enters processing.
What is your returns policy?
If you need to request a return or exchange, contact our team with your order number and the item details for guidance.
How do I choose my size?
Review the product sizing information before placing your order. For further fit guidance, send Customer Care a message.
When will my order arrive?
Delivery timing depends on your destination and shipping method. Your dispatch confirmation will include the most current tracking information.
How should I care for my piece?
Follow the care label inside each garment. For specific questions about a piece, contact us before cleaning or altering it.